1. SHIPPING & DELIVERY POLICY

We provide delivery to any address.. However, do note that we do not deliver to PO Boxes, military and restricted areas, or all naval ports.

On the front, we deliver to most countries. We strive to keep our rates affordable, our focus is on getting the items to you quickly, promptly, and safely. For a list of countries that we deliver to and our charges, you may select your item and proceed to the checkout page, as charges are based on weight & volume. Upon entering your delivery details, we will auto calculate the delivery charges based on your given address without the need for payment or registration.

2. ORDER STATUS & TRACKING

All orders placed from Monday to Friday (excluding public holidays) will be processed and shipped within 8 working days upon confirmation of payment, from our warehouse. This could vary with circumstances such as online security checks, shipping restrictions, payment authorization, packing, and dispatching of the order. An email confirmation will be sent for all orders once received.

To serve you better, you may even choose the timing of your deliveries from 9 am to 10 pm, weekdays or Saturdays, regardless of Standard or Express couriers.

Once the order has been dispatched, an email confirmation will be sent to you with the tracking number. You may check and track the delivery status of your orders with our local logistics partner, with your 6-digit Order Number. There will be an additional charge for re-delivery should nobody be present to receive the package. Please provide your contact number under the address selected upon checkout for the courier company to contact you in case of any unforeseen circumstances.

3. TAXES, DUTIES & TARIFFS

For all international orders, you will need to pay for all import taxes, duties, and tariffs (if any) as per your country’s governing laws to clear customs.

4. MODE OF PAYMENT

We accept payments via VISA/MASTER credit and debit cards, American Express and PayPal. Please visit www.paypal.com for more information. We do not accept payments via ATM or inter-bank transfers.

5. RETURN

If for any reason you are not happy with your purchase, you may return it within one week. undamaged in its original package. You will be responsible for paying the shipping cost.